AI and Customer Service: How Chatbots and Virtual Assistants Are Changing the Industry
Artificial Intelligence
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AI and Customer Service: How Chatbots and Virtual Assistants Are Changing the Industry

March 17, 2023
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Artificial intelligence developments are fundamentally altering company models, and chatbots are gradually taking on increasing importance in customer support channels. A.I. and machine learning make recognizing the substance of client requests, queries, and service inquiries possible. Chatbots continue to gain in popularity as messaging applications overtake social media networks in

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