Artificial Intelligence (AI) and Intelligent Automation – An “ATM” for IT?
The Astound company, which specializes in AI-based IT Service Management (ITSM) solutions, graciously invited me to speak during a webinar on June 28. I was struck by an analogy about intelligent automation during a conversation with Rob Young, Astound’s Senior Director of Product Marketing. Several participants found the analogy interesting,
The Top 5 Threats to the Financial Industry in 2022: Cybersecurity in Banking
Since the pandemic started, everyone has been wearing masks, making them all resemble the stereotype of a bank robber: someone in a mask, holding a weapon, and handing a note across the counter to the bank teller. However, modern bank robbers can operate from anywhere in the world and drain